FULL PRICE ITEMS
We happily accept returns on full priced items purchased online, within 14 days of receiving your order for an exchange or refund.
Sale / reduced items are final sale and not eligible for a return unless deemed faulty.
Customised or monogrammed items are tailored to a customer's specification, making them final sale and not eligible for a return unless deemed faulty.
CONDITIONS OF RETURN
Please ensure the below conditions are met, before returning your purchase:
- The goods are shipped or returned to any boutique within 14 days of purchase.
- Item(s) must be in perfect condition and must not have been worn, altered, damaged or washed. Be careful of make-up rubbing off on garments. In the result of this happening we will be unable to accept your return.
- Item(s) must be in original packaging with all tags attached, including shoe boxes and dust bags. All shoes must be tried on a carpeted surface to avoid scuff marks until you have decided to keep them.
- Gift cards cannot be returned
Currently returns on orders will be covered by you and return postage costs are non-refundable unless the items are found to be faulty. You may contact us at email@example.com.