FAQs
STEP 1 — BOOK A CONSULTATION
We operate by appointment (or chance…). Get in touch and we can organise a consultation with one of our team. We'd love to host you in one of our showrooms (Sydney, Melbourne, New York and London) or at one of our ‘trunk shows’ that operate throughout North America, Australia and Asia. Or, depending on your location, we are happy to come to you for a private in-home or in-office appointment. Essentially, whatever is easiest, we'll work around you to make the process as enjoyable and fuss-free as possible.Â
STEP 2 — DESIGN & FIT
With a wide selection of the finest European and Japanese fabrics, trimmings and infinite design options, we are here to give you the best possible advice to ensure that you look and feel your best. We are good listeners and we are here to work with you to make sure that together we can build your ideal wardrobe. Every client gets their own individual series of patterns from an exhaustive fitting process conducted by a highly trained professional fitter. We take up-front payment to get the garments underway.
STEP 3 — REVIEW
Your garments will be ready in 3 - 8 weeks.* Once your garments arrive we will contact you for a follow-up fitting, where together, we review your garments and work out any adjustments that need to be made. We have our own in-house team of expertly trained tailors to make sure that any changes can be made promptly. Â
* Timing can be impacted by make and cloth choices. If you have an event date, please be sure to mention it at the time of booking.
STEP 4 — REORDER
Whether it's casual, formal, evening or weekend, now that we have your preferences and patterns on file, reordering is simple. Contact your fitter directly or our customer service team for another appointment.
SARTORIA CARRARA — from $2,895 AUD
Our P.Johnson Sartoria Carrara suits are crafted in our Tuscan based atelier. They are made by hand using traditional artisanal means, resulting in a beautifully soft, comfortable and charismatic suit. Allow 6-8 weeks*.
PRONTO — from $1,495 AUD
Our Pronto workshop is located just south of Shanghai. At this state of the art facility we combine the best Italian ingredients and construction techniques with the best cutting-edge technology to produce our signature soft, precise and beautifully constructed tailoring. Allow 4-6 weeks*.
PRONTO HALF CANVAS — from $1,195 AUD
This line is a half-canvassed option available from our Pronto workshop. The half-canvassed jacket construction yields a beautifully made, perfectly fitting custom suit at a very accessible price point. Allow 3-5 weeks*. (Express option may be available at additional cost).
See more about our lines of suiting.
*Timing can be impacted by make, cloth choices and unforseen events. If you have an event date, please be sure to mention it at the time of booking.
After your first appointment with P.Johnson, a second fitting will be organised once the garment is made. During this second fitting the tailor will determine, with you, whether any adjustments need to be made. All adjustments that need to be made are conducted in-house at no cost to the client. In the odd case that a garment cannot be adjusted reasonably, P Johnson will organise for the client to be re-fitted and the garment will be remade. There is no cost to the client undergoing this process, unless it’s a result of a significant and measurable change in build.
Vouchers can be purchased and redeemed online or in our showrooms. They are valid for three years from the date of purchase. The voucher must be presented when wishing to redeem it. Vouchers are non-refundable.
Purchase gift cards online here.